ShopkeeperPOS Help Center

ShopkeeperPOS is a point-of-sale and business app for shops: sell, keep track of stock, customers and debts, record expenses and see reports, for one shop or several branches.

New here? The Quick Start takes you from a new account to your first sale.

These guides describe the desktop app on Windows and Mac. The browser version at web.shopkeeperpos.com has the same screens. Words in bold are the labels you see in the app.

Getting started

Quick Start

From a new account to your first sale.

Installation & Signing In

Install on Windows or Mac, sign in, and stay up to date.

Finding Your Way Around

The menu, the dashboard, search and shortcuts.

Selling

Sales & Invoices

The checkout, payments, credit sales and returns.

Quotes

Estimates that turn into invoices.

Customers

Customers, suppliers, debts and wallets.

Online Store

Sell online from the same stock.

Stock

Products

Add products, variants, units and serial numbers.

Inventory

Receive, count, move and trace stock.

Unique Instances

Track each phone or laptop by its IMEI or serial number.

Money and records

Reports

Every report, and how to filter, print and export it.

Expenses & Other Tools

Expenses, activity logs, automations, import and export.

Setting up

Settings

Business details, branch preferences and invoice look.

Team & Roles

Staff, roles, PINs and sharing a computer.

Branches

Run several shops or warehouses.

Printing

Receipt printers, invoices and barcode scanners.

Offline Mode

Keep selling without internet.

Plans & Billing

Plans, the free trial and changing your subscription.

Still stuck? Contact support.